CartaForge Support
Help with your documents
Start with the basics below. If you are about to troubleshoot or remove the app, keep a copy of any important PDF first.
Getting started
- Tap Scan to capture paper documents with the camera, or Import PDF to open one from Files, iCloud Drive or another app.
- Open a document to view it. Tap Edit for organizing and markup tools.
- Open the More menu for pages, security, signing and document information.
- Save when you are done. Your PDFs are kept in iCloud Drive ▸ CartaForge PDF Editor.
Common questions
Where are my files?
In the Files app under iCloud Drive ▸ CartaForge PDF Editor. If iCloud Drive is off, they are stored on your iPhone under On My iPhone ▸ CartaForge PDF Editor.
Do I need an account or an internet connection?
No. There is no account, and scanning, text recognition, editing, signing and saving all work offline. iCloud Drive syncs your files when you are online.
Why can't I use the camera to scan?
Check that camera access is allowed for CartaForge PDF Editor in iOS Settings ▸ Privacy & Security ▸ Camera.
How do I digitally sign a PDF?
Open the PDF, open the More menu and choose Sign document. Tap Create key on this iPhone or Import certificate (.p12), place the signature box on the page, then tap Sign and save. Turn off Show signature on page to sign invisibly.
Can I remove a signature?
Yes, for approval signatures: Sign document ▸ Existing signatures offers Remove for each one, and Remove all. You can undo a removal before you save. Certified signatures and document timestamps cannot be removed in the app.
How do I password-protect a PDF?
Open the More menu and choose Protect with password, under Security. Set an open password and/or a permissions password, choose whether printing, copying and changes are allowed, then save. The PDF is encrypted with AES-256. There is no way to recover a forgotten password.
I made a mistake while editing.
Use Undo and Redo in the top bar. Every edit is one undo step.
Contact support
Email: royale1223@gmail.com
Phone: +91 99613 12801
When reporting a problem, include your iPhone model, iOS version, what you were doing, and any error message. Never send private documents unless you choose to share them for troubleshooting.